Return Policy
All Sales Are Final
Due to food safety regulations and the consumable nature of our honey products, all sales are final. We do not accept returns or exchanges for any honey products once they have been shipped. This policy is in place to ensure product safety and quality control.
Damaged or Defective Items
While we take great care in packaging your order, if your honey jar arrives damaged or defective, please contact us within three (3) days of delivery at support@honeymindlab.com. Please include your order number and photos of the damage. We will review your case and, at our discretion, may offer a replacement or a refund.
Customer Responsibility
You are responsible for providing an accurate shipping address and for promptly receiving your shipment. Once the package has been delivered, responsibility for the safe storage and handling of the product transfers to you.
Legal Disclaimer
This policy is in place to ensure product safety, quality control, and compliance with applicable food safety regulations.